It is the responsibility of staff members using Reporter Pro to secure their account by changing their password from the default password issued to something personal and secure.
Reporter Pro passwords can be changed by completing the following steps:
Step 1 - To change your Reporter Pro password firstly login to Reporter Pro web using your credentials.
Step 2 - Once you are logged in click the Change Password button in the top menu bar.
Step 3 - This will open a new window which allows you to change your password. On this screen you need to provide your existing password and then your new password along with confirmation of your new password.
At this point it is important that you use the Password Strength Indicator to verify that your password strength is complex enough to ensure that it will not be easily guessed or compromised. By using a combination of uppercase letters, lowercase letters, numbers and special characters you should aim to achieve a password strength of Strong.
Step 4 - Once you have specified both the values you can click OK.
At any point if you forget your password you can contact the CEO IT team via the contact details in the footer below to have your password reset.